Information about Cookies
According to the Electronic Information Act, visitors to a website for privacy purposes must be informed that cookies are being used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer in order to provide access to various functions. It is possible to set your browser so that it automatically refuses cookies. More information can be found on the Swedish Post and Telecommunications Authority's website.

No cookies on this website contain any personal data and they are not used to register which other websites you visit. We use our own cookies and cookies from third parties.

These two cookies contain an ID that is created when a visitor lands on the website. This ID is used by Google Analytics to compile information about e.g. statistics and behavior flow on the website.

Personal data
By shopping at Guest Comfort, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than is necessary to process your order. We never sell or pass on your data to third parties without a legal basis.
Guest Comfort is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us in order to be able to handle your order as well as on occasions when you have requested newsletters or promotional offers - in order to be able to adapt the marketing to your individual needs.
The information below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

What is personal data?
Personal data is all information that can be directly or indirectly attributed to a natural person.

What information do we store?
In order to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.
Your data is stored as long as we have a legal basis to process your data, for example to fulfill the agreement between us or to comply with a legal obligation according to, for example, the Accounting Act.

Legal basis
In connection with a purchase, your personal data is processed to complete the agreement with you.
Marketing, campaigns and similar mailings take place with your consent.

What information is shared and for what purpose?
Certain information is stored in various databases in order to be handed over to a third-party actor in some cases and in some cases to be handed over to other actors who cooperate with us so that you have the opportunity to be able to use the services that you use through us. In addition to shipping companies and banks mentioned in other points, we also store personal data in our e-commerce system, which is operated via Weboxygon, a Swedish web company.

Payment provider
When making purchases, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment provider. The information is saved to be able to complete the purchase and to protect the parties against fraud.
-

Freight company
In order to deliver your orders and complete our contract, we need to share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. Email address and/or mobile number may also be shared with the shipping company for notification.
The shipping companies we cooperate with are: DHL.

The right of access
You have the right to receive extracts from all information that we hold about you. Extracts are delivered electronically in a readable format.

Right to rectification
You have the right to ask us to update incorrect information or supplement information that is incomplete.

The right to be forgotten
You can at any time request that the data relating to you be deleted. There are few exceptions to the right to erasure, such as if it must be kept because we have to fulfill a legal obligation (for example, according to the Accounting Act).

Responsible for data protection
Guest Comfort is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

This is how we protect your personal data
We use industry standards such as SSL/TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure manner.
We use a Swedish platform, Quickbutik, which is operated by Quickbutik AB based in Helsingborg.

Changes to the General Terms and Conditions
We reserve the right to make changes to the terms and conditions at any time. Changes to the terms will be posted online on the website. The amended terms and conditions are considered accepted in connection with orders or visits to the website.

Dispute and choice of law
In the event that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can contact the Allmänna Reklamationsnämnden, see arn.se. For residents in an EU country other than Sweden, complaints can be submitted online via the European Commission's platform for mediation in disputes, see http://ec.europa.eu/consumers/odr
In the event of a dispute, we follow the decision of ARN or the corresponding dispute resolution body.
Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.

Information about Cookies
According to the Electronic Information Act, visitors to a website for privacy purposes must be informed that cookies are being used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer in order to provide access to various functions. It is possible to set your browser so that it automatically refuses cookies. More information can be found on the Swedish Post and Telecommunications Authority's website.

No cookies on this website contain any personal data and they are not used to register which other websites you visit. We use our own cookies and cookies from third parties.

These two cookies contain an ID that is created when a visitor lands on the website. This ID is used by Google Analytics to compile information about e.g. statistics and behavior flow on the website.

Personal data
By shopping at Guest comfort, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than is necessary to process your order. We never sell or pass on your data to third parties without a legal basis.
Guest comfort is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us in order to be able to handle your order as well as on occasions when you have requested newsletters or promotional offers - in order to be able to adapt the marketing to your individual needs.
The information below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

What is personal data?
Personal data is all information that can be directly or indirectly attributed to a natural person.

What information do we store?
In order to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.
Your data is stored as long as we have a legal basis to process your data, for example to fulfill the agreement between us or to comply with a legal obligation according to, for example, the Accounting Act.

Legal basis
In connection with a purchase, your personal data is processed to complete the agreement with you.
Marketing, campaigns and similar mailings take place with your consent.

What information is shared and for what purpose?
Certain information is stored in various databases in order to be handed over to a third-party actor in some cases and in some cases to be handed over to other actors who cooperate with us so that you have the opportunity to be able to use the services that you use through us. In addition to shipping companies and banks mentioned in other points, we also store personal data in our e-commerce system, which is operated via Weboxygon, a Swedish web company.

Payment provider
When making purchases, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment provider. The information is saved to be able to complete the purchase and to protect the parties against fraud.
-

Freight company
In order to deliver your orders and complete our contract, we need to share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. Email address and/or mobile number may also be shared with the shipping company for notification.
The shipping companies we cooperate with are: DHL.

The right of access
You have the right to receive extracts from all information that we hold about you. Extracts are delivered electronically in a readable format.

Right to rectification
You have the right to ask us to update incorrect information or supplement information that is incomplete.

The right to be forgotten
You can at any time request that the data relating to you be deleted. There are few exceptions to the right to erasure, such as if it must be kept because we have to fulfill a legal obligation (for example, according to the Accounting Act).

Responsible for data protection
Guest comfort is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

This is how we protect your personal data
We use industry standards such as SSL/TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure manner.
We use a Swedish platform, Quickbutik, which is operated by Quickbutik AB based in Helsingborg.

Changes to the General Terms and Conditions
We reserve the right to make changes to the terms and conditions at any time. Changes to the terms will be posted online on the website. The amended terms and conditions are considered accepted in connection with orders or visits to the website.

Dispute and choice of law
In the event that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can contact the Allmänna Reklamationsnämnden, see arn.se. For residents in an EU country other than Sweden, complaints can be submitted online via the European Commission's platform for mediation in disputes, see http://ec.europa.eu/consumers/odr
In the event of a dispute, we follow the decision of ARN or the corresponding dispute resolution body.
Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.